Privacy Policy for 2Create Designs, LLC

Effective date: October 7, 2025

Note: This privacy policy is pending legal review and approval. Please check back for updates.

2Create Designs, LLC (“us”, “we”, or “our”) operates the https://www.2createdesigns.com/ website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. We know privacy policies can feel overwhelming, but this information matters when you’re trusting us with your event details and personal information.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.2createdesigns.com/

Definitions

Service
Service is the https://www.2createdesigns.com/ website operated by 2Create Designs, LLC

Personal Data or Personal Information
Personal Data or Personal Information means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small files stored on your device (computer or mobile device).

Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Consumer
Consumer means a natural person who is a California resident, as defined in the California Consumer Privacy Act (CCPA).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Categories of Personal Information Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). We collect the following categories of personal information:

A. Identifiers

• Real name
• Alias
• Postal address
• Email address
• Phone number
• Unique personal identifier
• Online identifier
• Internet Protocol (IP) address

B. Personal Information Categories Listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(e))

• Name
• Address
• Telephone number
• Credit card number (if you make a payment through our payment processor)

C. Commercial Information

• Event details (dates, venue information, guest counts)
• Design preferences and budget information
• Records of services purchased or considered
• Rental equipment preferences and history

D. Internet or Other Similar Network Activity

• Browsing history on our Service
• Search history on our Service
• Information regarding interaction with our website

E. Geolocation Data

• Physical location (when you provide your event venue address)

Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you provide it to us
• Indirectly from you when you use our Service (for example, through cookies and similar technologies)
• From our business partners and service providers

Business or Commercial Purpose for Collecting Personal Information

We collect and use personal information for the following business or commercial purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
• To coordinate event details, design consultations, and rental logistics for your celebration
• To fulfill the reason you provided the information
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
• For any other purpose with your consent

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

This helps us improve your experience—like noticing which rental items get the most interest so we can feature them more prominently.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can also opt-out of interest-based advertising by visiting the Digital Advertising Alliance’s opt-out page at www.aboutads.info/choices.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
• Advertising Cookies. We use Advertising Cookies to serve you with advertisements that may be relevant to you and your interests.

Use of Data

2Create Designs, LLC uses the collected data for various purposes as outlined in the “Business or Commercial Purpose for Collecting Personal Information” section above.

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you—including event inspiration, seasonal trends, or special offers on our rental inventory. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

Legal Basis for Processing Personal Data

2Create Designs, LLC’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

2Create Designs, LLC may process your Personal Information because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

Sharing of Personal Information

Categories of Third Parties With Whom We Share Personal Information

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that provide services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, and auditing services
• Event Vendors and Partners: Venues, caterers, photographers, and other event professionals you’ve authorized us to coordinate with for your event
• Analytics Providers: Companies that help us understand how visitors use our Service (such as Google Analytics)
• Advertising Partners: Companies that help us deliver relevant advertisements (such as Google Ads and Meta/Facebook)
• Professional Advisors: Lawyers, accountants, and other professional advisors
• Government Authorities: When required by law or to protect our rights

Sale or Sharing of Personal Information

We may share personal information with advertising partners for cross-context behavioral advertising purposes. Under California law, this may be considered a “sale” or “sharing” of personal information. The categories of personal information we may sell or share include: Identifiers, Commercial Information, and Internet or Other Similar Network Activity.

If you wish to opt out of the sale or sharing of your personal information, please see the “Your California Privacy Rights” section below or click the “Do Not Sell or Share My Personal Information” link on our website.

Retention of Data

2Create Designs, LLC will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Specific Retention Periods:

• Event and Project Information: We typically retain event details, design plans, and project documentation for 3-5 years following your event to provide post-event support, maintain our portfolio (with your permission), and for business record-keeping purposes
• Marketing Communications: Contact information for marketing purposes is retained until you opt-out or request deletion
• Usage Data: Generally retained for a shorter period of time (typically 12-24 months), except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods
• Financial Records: Payment and transaction records are retained for at least 7 years to comply with tax and accounting requirements

Transfer of Data

Your information, including Personal Information, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside California and choose to provide information to us, please note that we transfer the data, including Personal Information, to California, United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

2Create Designs, LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, 2Create Designs, LLC may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

2Create Designs, LLC may disclose your Personal Information in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of 2Create Designs, LLC
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Business Transfers

If 2Create Designs, LLC is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We implement appropriate technical and organizational security measures designed to protect your personal information, including:

• Encryption of data in transit and at rest where appropriate
• Regular security assessments
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and security

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights Include:

1. Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including:

• The categories of personal information we collected about you
• The categories of sources from which the personal information was collected
• Our business or commercial purpose for collecting or selling personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we collected about you
• If we sold or shared your personal information, the categories of personal information sold or shared and the categories of third parties to whom it was sold or shared

2. Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

3. Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.

4. Right to Opt-Out of Sale or Sharing
You have the right to opt-out of the sale or sharing of your personal information. To exercise this right, you may:

• Click the “Do Not Sell or Share My Personal Information” link on our website
• Contact us using the contact information provided below
• Enable a Global Privacy Control (GPC) signal on your browser

5. Right to Limit Use and Disclosure of Sensitive Personal Information
If we use or disclose sensitive personal information for purposes other than those specified in the CPRA, you have the right to limit such use or disclosure.

6. Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising any of your privacy rights. We will not:

• Deny you goods or services
• Charge you different prices or rates for goods or services
• Provide you a different level or quality of goods or services
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by either:

• Email: dream@2createdesigns.com
• Phone: 888-865-4940
• Mail: 2Create Designs, LLC, 231 E. Palais Rd., Anaheim, CA 92805

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf (an “authorized agent”), may make a verifiable consumer request related to your personal information.

Verification Process

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. To verify your identity, we may ask you to:

• Provide identifying information that we can match to information we have on file
• Confirm details about your relationship with us (such as event dates, services purchased, or venue information)
• Provide a signed declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. When submitting a request through an authorized agent, we may require:

• Written permission from you that the authorized agent can act on your behalf
• Verification of your identity directly with us
• Proof that the authorized agent is registered with the California Secretary of State (if applicable)

Response Timing

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

Your General Data Protection Rights

2Create Designs, LLC aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Information.

If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

You have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly by contacting us. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Information.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where 2Create Designs, LLC relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. This is to protect your privacy—we want to make sure we’re giving information to the right person.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

2Create Designs, LLC uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes to this Privacy Policy, we will provide at least 30 days’ notice prior to the changes taking effect.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to submit a data request, please contact us:

2Create Designs, LLC
231 E. Palais Rd.
Anaheim, CA 92805

• By email: dream@2createdesigns.com
• By phone: 888-865-4940
• Website: https://www.2createdesigns.com/

We’re here to create unforgettable celebrations, and protecting your privacy is part of that commitment.